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This store has earned the following certifications.
From the brand: Hauteloom
With over 15 years of carpet experience, Hauteloom offers a wide range of area rugs and runners in various sizes, designs, and colors to cater to customers seeking beautiful, functional, and durable rugs at the best price.
Hauteloom's rapidly growing carpet and rug business is a testament to their commitment to customer satisfaction. Their innovative, high-quality, and affordable area rugs, coupled with positive customer reviews, demonstrate their dedication to providing the best possible products and services.
Starting in 2017, Hauteloom expanded its customer base through online sales and now proudly serves the United States. The brand strives to be the top source for beautifully designed, high-quality, handwoven and machine-woven area rugs at the lowest prices. With over 40,000 SKUs, including 2'x3' small-sized, 12'x15' room-sized, round, octagon, and stairway runners, as well as colorful and on-trend solutions for every lifestyle and budget, Hauteloom offers a diverse and comprehensive product range.
To address customer concerns, Hauteloom provides 24-hour First Contact Resolution for phone and email inquiries. This commitment to customer service further reinforces Hauteloom's dedication to customer satisfaction.
Hauteloom's product offerings include a variety of rug types, such as shag rugs, rug pads, and more. Shag rugs require special care, including the use of spray extraction with a wool-approved product for cleaning. Shedding is normal for shag rugs and will decrease over time. Canister vacuums without a beater bar are the most effective in cleaning shag rugs, as vacuums with beater bars and/or brushes, or those set too low, may damage the rug.
Rug pads, such as the Hauteloom Felted Rug Pad, the Anti-Slip Gripper Pad, and the Hauteloom Luxury Grip Rug Pad, provide additional support and protection for area rugs. These pads are made from various materials, including 100% Felt, PU Glue, and 100% PVC, with thicknesses ranging from 0.16" to 0.22".
Hauteloom's commitment to customer satisfaction extends beyond the product itself. The brand provides guidance on how to remove folds and curls in new area rugs, recommending options like laying the rug upside down or placing heavy objects on the corners to smooth out the fibers.
Overall, Hauteloom's extensive experience, diverse product offerings, and dedication to customer service make it a trusted seller for those seeking high-quality, beautiful, and functional area rugs and runners for their homes.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
brand | Hauteloom | ||||
size | 2'7" x 7'3" | ||||
material | Polyurethane | ||||
weave_type | Flat Woven | ||||
item_weight | 8.14 pounds | ||||
pile_height | Plush Pile | ||||
construction_type | Machine Made | ||||
back_material_type | Vinyl | ||||
color | Cream / Siari | ||||
indoor_outdoor_usage | Indoor | ||||
is_stain_resistant | No | ||||
product_care_instructions | Hand Wash Only | ||||
pattern | Solid | ||||
shape | Runner | ||||
special_feature | Shag | ||||
room_type | Kitchen | ||||
product_dimensions | 86.61"L x 31.5"W | ||||
rug_form_type | Runner | ||||
style | Contemporary | ||||
number_of_pieces | 1 | ||||
item_thickness | 3.15 Inches | ||||
model_name | Siari | ||||
upc | 194486813428 | ||||
manufacturer | Hauteloom | ||||
country_of_origin | Turkey | ||||
item_model_number | SIAR-2773 | ||||
customer_reviews |
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best_sellers_rank | #1,986,844 in Home & Kitchen (See Top 100 in Home & Kitchen) #4,246 in Runner Rugs | ||||
date_first_available | August 25, 2021 |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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