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This store has earned the following certifications.
Hauteloom: 15 Years of Exceptional Carpet Experience
With over 15 years of expertise in the carpet industry, Hauteloom offers a vast selection of area rugs and runners in a wide range of sizes, designs, and colors to cater to customers seeking beautiful, functional, and durable floor coverings at the best prices.
Our rapidly growing carpet and rug business is a testament to our unwavering commitment to customer satisfaction. Our innovative, high-quality, and affordable area rugs, coupled with positive customer reviews, demonstrate our dedication to exceeding expectations.
Humble Beginnings and Expansion
Established in 2017, Hauteloom initially focused on online sales, and we are now proud to serve customers across the United States. Our goal has been to become your top source for beautifully designed, high-quality handwoven and machine-woven area rugs at the lowest prices.
Unique Product Offerings
Hauteloom boasts an extensive product range, with over 40,000 SKUs, including 2'x3' small-sized, 12'x15' room-sized, round, octagon, and stairway runners, as well as a diverse selection of colorful and on-trend solutions to suit every lifestyle and budget.
Addressing Customer Needs
At Hauteloom, we are committed to providing exceptional customer service. Our 24-hour First Contact Resolution ensures prompt attention to phone and email inquiries, ensuring your satisfaction.
Rug Care and Maintenance
To maintain the beauty and longevity of your Hauteloom rugs, we recommend the following care tips:
Shag Rugs: - Use spray extraction with a wool-approved product for cleaning. - Shedding is normal and will decrease over time. - Avoid pulling the yarn, as this may damage the rug. - Canister vacuums without a beater bar are the most effective.
General Rug Care: - Promptly clean up spills and gently blot the stain with a clean white cloth. - Use lukewarm water for wool rugs and avoid water or liquid on Viscose and Tencel rugs. - Rinse with clean water and use dry towels to absorb any remaining moisture. - Use canister vacuums without beater bars or gentle brooms, and turn off the beater bar for high-powered upright vacuums. - Avoid vacuuming over the edges and fringes. - If the rug is reversible, vacuum both sides and use the handheld attachment for the fringes.
Addressing Folds and Curls: - Lay the rug upside down for a couple of days to allow the fibers to relax and flatten naturally. - Place heavy objects, like books or furniture, on each corner for a couple of days to smooth out the curves.
Trusted Seller, Exceptional Service: At Hauteloom, we are committed to providing a seamless customer experience. You are welcome to reach out to us with any inquiries before and after placing an order. We also offer easy returns and fast refunds under Amazon's return policy, ensuring your satisfaction.
product information:
Attribute | Value | ||||
---|---|---|---|---|---|
brand | Hauteloom | ||||
size | 2'7" x 7'3" | ||||
material | Polyurethane | ||||
weave_type | Flat Woven | ||||
item_weight | 8.89 pounds | ||||
pile_height | High Pile / Low Pile | ||||
construction_type | Machine Made | ||||
back_material_type | Vinyl | ||||
color | Charcoal, Cream, Peach / Lunao | ||||
indoor_outdoor_usage | Indoor | ||||
theme | Abstract,Boho,Farmhouse,Runner | ||||
is_stain_resistant | No | ||||
product_care_instructions | Hand Wash Only | ||||
pattern | Geometric | ||||
shape | Runner | ||||
special_feature | Durable | ||||
room_type | Hallway | ||||
product_dimensions | 86.61"L x 31.5"W | ||||
rug_form_type | Area Rug | ||||
style | Solid & Striped | ||||
item_thickness | 0.67 Inches | ||||
is_electric | No | ||||
model_name | Lunao | ||||
upc | 194486854261 | ||||
manufacturer | Hauteloom | ||||
country_of_origin | Turkey | ||||
item_model_number | LUNAO-2773 | ||||
customer_reviews |
| ||||
best_sellers_rank | #347,694 in Home & Kitchen (See Top 100 in Home & Kitchen) #1,561 in Runner Rugs | ||||
date_first_available | August 20, 2021 |
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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